Keep your digital safety
Doba digitalizacije
Digitalizacija je prožela gotovo svaki segment našeg života: svakog dana komuniciramo elektroničkom poštom i na društvenim mrežama, koristimo se bankarskim uslugama te kupujemo na internetu. Koristimo se mnogim prednostima modernih tehnologija, no pritom je važno znati prepoznati moguće zloupotrebe i zaštiti se od njih.
Sigurnost na internetu konstantno se unapređuje, ali i sami možete provesti brojne aktivnosti kako biste se zaštitili.
Checking the internet point of sale
If you have decided to buy a product or make a payment, check theinternet point of sale where you leave the data by locating and typing the right web address into your internet browser. Check the availability of their customer service, the possibility of returning goods and shipping costs.
Fake or "phishing" emails
Do not respond hastily to offers received via social media, e-mail, or any other campaign that may be fraudulent.
Be careful on advertising pages
- You sell either goods or services through a web advertisement, never send the security data from your card (card number, validity, CVV / CVC, mToken code, etc.). Just send your IBAN.
- Do not authorize a payment transaction through the 3D Secure program or open links asking you to enter payment card information and its card amounts.
- Do not pay postage in advance because the Croatian Post will never ask for it.
- Please read the safety guidelines on the website carefully before posting the ad for your services or products.
How can you recognize communications that are not from the bank?
Privredna bank Zagreb pays special attention to the security of your transaction accounts and personal data by using state-of-the-art protection technologies.
We contact our clients via e-mail or phone on a regular basis, but during such communication, NO ONE WILL EVER ask you to provide the following:
- access data for PBZ digital banking and authorization
- transaction account data (account number, limits, balance, etc.)
- PIN for card user authentication and the authorization of payment transactions
- to carry out a payment transaction or to enter data relating to the transaction accounts and payment cards via apps that are not the official apps of our Bank
- to repeat the authentication/authorization required to continue to use blocked online banking services or transaction accounts.
Be informed!
Learn more examples of internet fraud and get advice on how to protect yourself on the following pages:
