FAQ

Q: How do I make a subsequent payment to my savings plan (deposit)?

in the Savings menu, select the New payment icon enter the desired amount if you want to, change the payment description select Continue to show the details of the filled order if the entered data are correct, select Continue to authorise

Q: How do I set up savings (time deposits)?

in the Savings menu, select the Explore savings submenu if you want a more detailed savings offer, select Explore savings with the help of a guide if not, in the list of the offered savings types, click Select to start with the savings procedure if you do not use the #withSIGN service, the system will request its contracting in this step if you are a #withSIGN user, you will continue to set up the deposit (amount, period, interest payment frequency, auto-renewal, notification channel) on the next screen, you will see the chosen savings elements the next step shows the contractual documentation to be accepted to continue with the time deposit contracting selecting Continue opens a screen where you can sign the contract with a qualified electronic signature: enter the certificate password, and confirm it with a single-use password generated by #withKEY after contracting your savings, you can see it in the Savings menu, and the contractual documents can be found in the application Settings, submenu My documents - My contracts

Savings

How do I make a subsequent payment to my savings plan (deposit)?

in the Savings menu, select the New payment icon
enter the desired amount
if you want to, change the payment description
select Continue to show the details of the filled order
if the entered data are correct, select Continue to authorise

How do I set up savings (time deposits)?

in the Savings menu, select the Explore savings submenu
if you want a more detailed savings offer, select Explore savings with the help of a guide
if not, in the list of the offered savings types, click Select to start with the savings procedure
if you do not use the #withSIGN service, the system will request its contracting in this step
if you are a #withSIGN user, you will continue to set up the deposit (amount, period, interest payment frequency, auto-renewal, notification channel)
on the next screen, you will see the chosen savings elements
the next step shows the contractual documentation to be accepted to continue with the time deposit contracting
selecting Continue opens a screen where you can sign the contract with a qualified electronic signature: enter the certificate password, and confirm it with a single-use password generated by #withKEY
after contracting your savings, you can see it in the Savings menu, and the contractual documents can be found in the application Settings, submenu My documents - My contracts